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  • Source Connect From An RV

  • brianhansbury

    Member
    December 17, 2020 at 11:37 am

    Source Connect From An RV

  • brianhansbury

    Member
    December 17, 2020 at 11:37 am

    Hi,
    My first question is where do I find my customer ID? Called Customer Support and was prompted to provide. Searched every email and my SC profile and could not find. This way I could call Customer Support and perhaps find the answer to my questions. So far I have emailed SC support and it feels like a bot is responding to me. They ignore the contents of my email and give me replies about Port Forwarding in hotels even though I am sending reply emails that point out I am living in an RV. The SC email support did tell me about Source Stream, which, and please correct me if I'm wrong, seems to take care of the Port Forwarding issue. So, do I no longer have to worry about Port Forwarding?

    I am building out a home on wheels from which I will also continue my voice over career. I am trying to find out from SC what the best set-up is. All I have been able to find so far is an interview (on the SC website) with a guy using a Sierra Wireless USB hotspot seamlessly (which sounds too good to be true) and this page: https://support.source-elements.com/show/sourceconnect-and-mobile-connections-united- states

    I have taken the details from that page and reached out to Mobile Must Have and RV Mobile Internet and gotten back that I probably want a top of the line set-up Cat 18 modem with the ability to switch seamlessly from one carrier to the other if one is too overwhelmed/unable to provide signal. I assume the way to go is Verizon and ATT, but wonder about T-Mobile.

    Can it really be as easy as the guy who just plugs in a Sierra Wireless thing?

    As with everyone on here, my biggest concern is latency and drop-outs. Of course, being on the road full time will offer its challenges, but looking forward to any advice from all the great minds in here.

    Thanks,
    Brian

  • Elizabeth

    Member
    December 17, 2020 at 2:45 pm

    Hey Brian, I believe I saw an email thread from you on this topic? Hope your questions were answered there 🙂

  • Michelle

    Administrator
    December 17, 2020 at 2:45 pm

    Sorry for the missunderstanding in the email – I was meaning to say that hotspots are a good alternative when you are moving around a lot regardless of whether you are in a RV or staying in motels or hotels (which I know you are not doing!)

    I've found that hotspots work really well in general even if ports are "unavailable" – those networks seem to be fairly wide open with very little in terms of firewalling. Barring if you have slow upload or download bandwidth available, hotspots have always worked really well for me as long as the upload and download speed is enough and you set the buffer to high in source-connect.

    Warm Regards,
    Michelle

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